Deriv offers several mobile apps for different trading needs:
- Deriv GO
- Main app for trading
- Supports CFDs and digital options
- Access to a wide range of markets
- Deriv Trader
- Specialized app for options trading
- Simple interface for quick trades
- Deriv MT5
- Mobile version of the popular MetaTrader 5 platform
- Advanced technical analysis tools
- Deriv Bot
- App for automated trading
- Create and run trading bots
System Requirements
Table of minimum system requirements for installing Deriv apps:
Application | iOS | Android |
Deriv GO | iOS 12.0 or later | Android 7.0 or later |
Deriv Trader | iOS 11.0 or later | Android 6.0 or later |
Deriv MT5 | iOS 11.0 or later | Android 5.0 or later |
Deriv Bot | iOS 13.0 or later | Android 8.0 or later |
Recommended device specifications:
- RAM: Minimum 2 GB
- Free space: 200 MB
- Processor: Dual-core 1.5 GHz or better
App Download Process
- For iOS devices:
- Open the App Store on your device
- Search for “Deriv”
- Select the desired app from the list
- Tap the “Download” button
- Enter your Apple ID password if necessary
- For Android devices:
- Open Google Play Store
- Enter “Deriv” in the search bar
- Select the required app
- Tap “Install”
- Confirm the permissions for installation
- Direct download link:
- Go to the official Deriv.com website
- In the “Platforms” section, select the required app
- Click the “Download for iOS/Android” button
- You will be redirected to the appropriate app store
App Installation
- After download is complete:
- On iOS: The app will install automatically
- On Android: Tap “Open” in Google Play or find the app icon on the home screen
- On first launch:
- Review the terms of use
- Provide necessary permissions (e.g., access to the camera for scanning QR codes)
- Logging into the app:
- Use your existing Deriv account
- Or create a new account directly in the app
App Setup After Installation
- Personalizing the interface:
- Choose your preferred color scheme
- Adjust the font size and interface elements
- Set the order of markets and instruments display
- Security settings:
- Activate fingerprint or Face ID login
- Set up a PIN code for extra protection
- Configure two-factor authentication
- Notifications:
- Select types of notifications (prices, news, trades)
- Set the frequency and method of receiving notifications
- Data synchronization:
- Choose which data to sync between devices
- Set up automatic app updates
App Updates
- Automatic updates:
- On iOS: Enable “Automatic Updates” in App Store settings
- On Android: Activate “Auto-update” for Deriv in Google Play
- Manual updates:
- Regularly check for updates
- Find Deriv in the app store and tap “Update”
- Importance of updates:
- Bug fixes and stability improvements
- New features and interface enhancements
- Security upgrades
Optimizing App Performance
- Clearing cache:
- Regularly clear the app cache to improve performance
- Go to your device settings, find Deriv, and select “Clear cache”
- Storage management:
- Delete unnecessary data within the app
- Monitor available space on your device
- Energy saving:
- Configure power-saving mode for longer operation
- Close the app when not in use
- Network settings:
- Use a stable internet connection
- Switch to Wi-Fi if the signal is weak
Security When Using the Mobile App
- Device protection:
- Use a strong password or biometric protection
- Regularly update the operating system
- Secure connection:
- Avoid using public Wi-Fi networks
- Use a VPN when connecting to unfamiliar networks
- Account protection:
- Do not save passwords in browsers or notes
- Use a unique password for Deriv
- Activity monitoring:
- Regularly check the login history of your account
- Report suspicious activity immediately
Common Issues
- Issue: App does not install Solution:
- Check if your device meets the system requirements
- Free up space on your device
- Restart your device and try again
- Check security settings that allow installation from unknown sources (for Android)
- Issue: App performance is slow Solution:
- Clear the app cache and data
- Close background apps
- Check your internet connection speed
- Update the app to the latest version
- Issue: Errors when logging into the account Solution:
- Verify the accuracy of the entered data
- Ensure you have an active internet connection
- Try logging in via the web version
- Contact customer support if the issue persists
- Issue: App crashes frequently Solution:
- Update the app and operating system
- Reinstall the app
- Check available memory on your device
- Report the issue to customer support, providing information about the device and OS version
Training and Support
- Training materials:
- Video tutorials on using the app
- Step-by-step guides in the “Help” section
- Interactive hints on first use
- Technical support:
- Chat support directly in the app
- Email support: [email protected]
- Hotline: +44 1254 456789
- User community:
- Forum for sharing experiences
- Groups on social networks
- Regular webinars and online meetings
FAQ
To ensure security:
- Use a strong password and two-factor authentication
- Do not save passwords on your device
- Regularly update the app and operating system
- Avoid using public Wi-Fi networks
- Activate device and app locking
- Do not leave your device unattended with the app open
If the app runs slowly:
- Clear the app cache and data
- Close unused apps
- Check and improve your internet connection if needed
- Update the app to the latest version
- Restart your device
- If the problem persists, reinstall the app
To update the Deriv app:
- Open the App Store (iOS) or Google Play (Android)
- Find Deriv in the list of installed apps
- If an update is available, tap “Update”
Updates are important because they:
- Fix bugs and improve stability
- Add new features and enhance the interface
- Increase the security of the app
- Optimize performance
